SimpleTick

We are excited to announce that the new release of the SimpleTick e-ticketing software has just been released and contains a number of new features designed to take your business to the next level.

We have added new features to many areas of the software in order to ensure that you as well as your users have a positive experience using SimpleTick.

Some of the new features added include:

• During the checkout process, if either “Pay At Door” or “Pay By Invoice” are enabled, you have the option to disable either of these options depending on what types of products are in the shopping cart.  This way you can fully customize how your site functions.

• You can ask the user to submit comments on their order.  Additionally, you can even change the text of “Order Comments” to anything you desire (for example, you could make it read: “How did you hear about us?”  If you do not wish to have comments enabled, you can always choose to hide it.

• When an event is created, you can now assign the role of “Promoter” to any user.  You can even assign different promoters for different events.  When a user is assigned the role of promoter, they will be able to access their own control panel where they can view all events they are assigned as well as view and download all e-tickets for their events.

• E-tickets are now generated faster because their file size is smaller thanks to our restructuring of the e-ticket creation process.  Also, we have added a page number to the bottom right corner in order for you to more easily stay organized.

• You can now print all tickets as well as view, download and export.  You can sort these tasks by event, time or order ID.

• There has been an update of the HTML editor box in the Admin Panel.  This is the box where you can choose to “update event” / “create news article” / “create content page” / etc.  The box now has a drop-down menu which allows you to insert hyperlinks to events, articles and much more to any page of your site.

• You can now change two new settings in your Site Settings panel.  The first is the “checkout settings” page in which you can fine-tune the display settings of your order checkout page.  The second is the “layout” page in which you can customize the background color of Iframes.

Look for our next update in late August!

Social responsibility and giving back to the community is strong value at SimpleTick.  We often sponsor non-profit groups, such as Leukemia & Lymphoma Society.  See example site.

For 2010 SimpleTick has chosen Room to Read as their charity of the year. We will donate a small percentage of all sales to Room to Read.

Room to Read believes that World Change Starts with Educated Children. We envision a world in which all children can pursue a quality education that enables them to reach their full potential and contribute to their community and the world.

How are we doing?
Please fill our our new survey so we can determine what aspects of our website we need to enhance to better serve you. We really would appreciate your input. Thanks!

SimpleTick, a leader in eTicketing website software, announces the adoption of SmarterTrack customer service software to deliver customer support Ticketing, Knowledge Base articles, and more to all SimpleTick customers through the software’s Web-based communications portal.

“We love the knowledge base feature built into SmarterTrack,” said Sarah Watkins, vice president of marketing at SimpleTick. “We able to add commonly asked questions to your KB with minimal clicks.”

SmarterTrack brings all the functionality of a Help Desk, Ticket system, Live Chat, WhosOn, cost analysis, data mining, reporting, and a Knowledge Base in one application, all delivered through an elegant Web interface. Thanks in part to its unique ability to automate and extend to external databases and applications, SmarterTrack can effectively replace multiple applications and services, such as LivePerson, Bold Chat, Provide Support, Crystal Reports, Kayako, and more—saving money, time, overhead, and integration costs.

About SmarterTools Inc.
Founded in 2003, SmarterTools Inc. is an information technology-management software company based in Phoenix, Arizona. SmarterTools builds a Windows mail server, customer service software, and a Web log analytics reporting tool that simplify and automate the day-to-day IT operations of businesses and hosting environments in over 100 countries. Additional information about SmarterTools Inc. and the SmarterTools product line is available at the company Web site: www.smartertools.com.

About SimpleTick:

SimpleTick is the first and only company to ever offer a turn-key solution for online ticketing that’s that can be fully downloaded. SimpleTick is a proud Microsoft BizSpark member since August of 2009. SimpleTick’s software takes advantage of .NET 3.5 and SQL Server 2008 feautres. For more information, visit www.SimpleTick.com

All trademarks are the property of their legal owners.

SimpleTick  has been an avid sponsor of many athletic races in the DC area. This Fall SimpleTick sponsored a few cyclo-cross races in New Jersey and Maryland USA.